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UNDERSTANDING INSURANCE COMPANIES CLAIM PROCEDIURES

Insurance companies' claims adjusters are professional negotiators, that use psychological techniques to settle for the lowest possible dollar, including discouraging people from using the professional services of a lawyer.

Never give an oral statement to the insurance company.

Claims adjusters know that if they can keep a claimant negotiating with the adjuster then there is a high probability of a successful settlement in favor of the insurance company. Lawyers usually can obtain greater settlements than a lay person due to their knowledge of the case, process and law.

Set a realistic goal before you begin negotiating. Make sure that you know the full extent of your injuries and damages.

Listen to the adjuster and call him back. Don't be pressured, it's your case.

Always negotiate in turn. If you make a "demand' [an offer to settle by a claimant], then wait until the carrier makes a counter "offer."

Last, document everything in a file. Always keep copies of letters you've mailed. Never ever sign a release of medical or employment information.
 

This web site is designed for general information only.  The information presented at this site should not be construed to be formal legal advice 
nor the formation of a lawyer/client relationship.  Persons accessing this site are encouraged to
seek independent counsel for advice regarding their individual legal issues.

Richard L. Duquette, Esq  •  Copyright ©  2006 -   All Rights Reserved • 
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