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Group
Psychotherapy & Psychodrama Conference – San Francisco,
2006
Psychodrama and Trial
Preparation ©2006
By Richard L. Duquette,
Esq.
Carlsbad, California
www.911Law.com
A.
INTRODUCTION:
“The slow one now will
later be fast
As the present now will later be past
The order is rapidly fadin’.
And the first one now will later be last
For the times they are a-changin’.”
The
Times They Are A-Changin’
Bob Dylan
Psychodrama is a powerful search engine
for truth, as is a jury trial focus group. Combined, they
refine the client’s real story, before experiencing a Jury
trial. The art form that emerges from this combined practice,
I believe, promotes justice. The client is heard, and an
accurate story can be efficiently told and demonstrated in
court. More importantly, Judges and juries respect attorneys
who respect their time. This article will explore the
delicate relationship between the use of Psychodrama and Focus
Groups in jury trial preparation, with the intent to further their
application in the legal field for positive change.
I want to emphasize – as a trial
lawyer – it’s best to utilize a board certified
psychodramatist (CP or TEP) if there is a risk of serious client
trauma in re-enacting an event. If not, then there’s no
need to hire one, in simple cases - or where the protagonist is not
the real court case client. In balance, many clients simply
can’t afford the extra case costs. However, my choice
is to have a psychodramatist or psychologist present if
possible. It’s apparent to this author; standardized
guide lines should be developed on the issue of what settings need
a professional.
Let’s first explore the focus group
process, then move into how to apply Psychodramatic
techniques (non-therapeutic or traumatic reenactments) in a
focus group and then – courtroom setting. I’ll
illustrate a few real life cases (criminal and civil) that
benefited from the two processes. This article is an attempt
to explain of how to safely, effectively and economically use the
above two processes in the legal arena – from a trial
lawyers’ perspective. You will learn how to apply
your psychodrama skills in a lawyers office, and assist the lawyer
during all stages of a courtroom drama.
B.
FOCUS GROUPS:
Although this topic can be the subject of
an entirely separate power point presentation, I will cover the
basic mechanics. Over the last 10 years, I’ve conducted
over 100 focus groups for my clients and for friends. Many
cases went to a jury verdict. Thus, I’ve adjusted my
techniques and methods accordingly. Here’s how I
economically begin to refine my legal case, and find my
client’s story.
First, spot the case issues that you want
refined. I suggest identifying three issues in a three hour
focus group. This includes legal, bias, emotional, or
relationship issues. This takes a lot of thought, and often
evolves as you prepare the case. The case facts dictate the
above issues.
Then, call a temporary employment agency
and request a jury of six (likely 5 will appear). Explain to
the agency the need for a diverse cross section of your local jury
pool, (i.e. a mixture of age, race and gender) Pay the jurors
fairly, so you find people who are genuinely interested in working,
not just making extra money. Skilled temporary agency workers
closely mirror real jurors because they often resemble the jury
pool. In my community, the jury commissioner pulls names from
the voter registration and department of motor vehicle
indexes. Cross pollination of jurors is also an option, by
using lawyers’ clients (with pending trials) to substitute
for hired mock jurors. This allows them to role reverse and
better understand the jury deliberation and court process.
This is also a cost saving measure for indigent
clients.
Next, meet with the attorney in advance
and request the necessary paperwork. Ordinarily, a police
report, photos, simple medical exhibits and a couple relevant jury
instructions will do. In an attempt to make this process
accessible, my fees start at $750.00 (this includes the jurors at
$15.00/hour for 3 hours). If a Psychodramatist (CP or TEP) or
psychologist is used, I gladly add their fees.
On the morning of the focus group –
have the client appear an hour early. Here’s where the
Psychodramatist bonds with the client and trial lawyer. This
warm-up process is helpful to explain the focus project
goals. This comforts the client.
Often, I prescreen my clients with a
simple questionnaire designed by a psychologist, in order to alert
me to my client’s emotional sensitivities. If their
coping skills are weak, I limit the reenactment – especially
if people have explosive personalities. If I have a sensitive
issue, I’ll ask the therapist for their guidance. This
can be done in advance or on the spot. Certain individuals
are best helped by professionals. If a psychologist is
present during the focus group – I adjust my focus
accordingly by encouraging them to take an active role in the
process.
When the warm-up hour expires, the mock
jurors begin arriving to my office. Treat them like real
jurors, no glad handing. I usher them politely into my
conference room – which is equipped with a video camera on a
tri-pod. They are told the proceeding is recorded. That
camera records and projects their deliberations into a separate TV
room. The jurors sign a consent and confidentially agreement
to preserve the attorney-client and work product protections.
Then, jurors familiarize themselves with a basic case questionnaire
– which they’ll be asked to fill out after hearing the
lawyers’ presentation.
Now, the lawyers begin, with the client
seated in the room. Lawyers ask 3-4 Voir Dire questions, like
they are picking a real jury. This helps uncover juror
bias. As we all know, there are a variety of them.
Then, a brief opening statement (outline)
of the case is given. Once that’s done, the client is
asked to stand, raise his hand and swear to tell the truth, just
like in court. He is then briefly examined, then cross
examined.
Before jurors begin to deliberate, they
are given the case exhibits and jury instructions to view.
They are asked to fill in the questionnaire, and but not
deliberate. They record their views. Once this is done,
they break for 10 minutes then return to deliberate in
mass. The entire jury deliberation is audio and video taped
for later submission to the trial attorney, along with the
completed questionnaires, and my final report.
While the jury is deliberating in the
closed conference room, the attorney and client view what issues
and facts the jurors find important – usually assumptions are
made based on their own biases, prejudices and experiences.
The lawyers quickly jot down juror “nuggets” of
information.
Finally, when the jurors reach a verdict,
I tap on the door, and enter. The jurors are reminded that
the client has left – so they feel safe and give
candid responses.
At this time, as director, I debrief the
jurors, asking the basis of their decision on each issue,
and what else would they like or need to know
to help reach a decision. They are asked what exhibits were
helpful. Often, jurors modify their original questionnaires
– after a group discussion. They are thanked and
excused. Then, the client is met for a “cool
down” lunch to share feelings and ideas.
At last, your case is polished for a
better understanding of the truth.
C. Here’s
where Psychodrama fits in:
By way of introduction, most mental
health professionals are aware of the five tools used in
Psychodrama to explore the truth, but let me restate them for the
benefit of the legal professionals. They are:
-
A stage
i.e. (conference room or court).
-
The client
– often referred to as the protagonists whose case is put
into action.
-
A director
– a person sensitive to the clues that evolve in the
Psychodrama. The director will often warm up the client in a
walk about where the client “checks in” and
soliloquizes how he feels before the scene is set and the
psychodrama begins.
-
Auxiliary
egos – act as extras that are extensions of the director and
client.
-
The
audience – offers feedback during and after the
Psychodrama.
D. Application
of Psychodramatic Principals and Technique to a Focus
Group:
As explained, the initial client warm up
(before the jury arrives) helps the client soliloquize and vividly
“scene set” before the actual focus group begins.
The case senses, (sights, smells, and sounds) are brought to life,
along with the client’s inner voice. This
process also helps the trial attorney tune into the case and
client.
The Voir Dire (jury selection)
allows trial lawyers to explore hidden juror bias. During
voir dire, lawyers question jurors about whether the case is one in
which they want to serve. They can be excused without
cause in a limited number, or with cause if they are determined to
be biased. To effectively voir dire, lawyers often self
disclose their fears in order to encourage jurors to feel safe and
talk openly. Seasoned lawyers validate juror’s
feelings. i.e. by reversing roles, with prospective
jurors, to sensitize themselves with the jurors point of
view. A good friend calls this “getting on their
train ride and destination.”
The reality is that no matter how good a
case (or lawyer) a client has, unless the jurors form a bond
with the trial lawyer and identify with the client’s case
– it’s hard to move the jurors to a favorable
decision. In California, a decision is reached when the
necessary vote is obtained. (9-3 for civil and 12-0 for
criminal.) If a jury is hung, a mistrial is declared.
So, the lawyer must think like a juror
during the Voir Dire and hopefully reverse roles to see the
juror’s perspective. This is done through pointed, yet
open ended questions prepared in advance of the focus
group.
Now that the jurors are picked, an
opening statement of the case is given. Many trial
lawyers will scene set and then move into action by
reversing roles and telling the client’s story in the
“first person” – as opposed to being a talking
head….i.e. “the evidence will show…”.
Instead, the trial lawyer reverses roles and talks in the
“here and now”…showing the jury what
happened. My clients are instructed to find three scenes to
act out, instead of lecturing the jury. This brings their
story and personality alive.
On direct exam of the client, open
ended (as opposed to leading questions, i.e. “Isn’t it
true that…..”) are generally required by law. For
example, who, what, where, why, and when questions. Again,
the scene is vividly set and the action begins.
The story unfolds in my cases, with the beginning, middle and
end. The characters are introduced, the plot points
established, a conflict is defined – then resolved.
This is abbreviated in a focus group due to time limitations.
Economics in a three hour focus group are relevant, and this will
be further discussed herein.
The client’s inner voice is
heard (i.e. his fears and feelings) when he testifies.
Sometimes, I switch roles and
double (pretend) I’m the prosecutor (while defending
my client on direct exam). I warn the client I’m going
to do this, so he remains confident. I ask the client
questions in a slightly sarcastic tone, in order to reverse
roles with what some jurors may be thinking
– but are not able to ask the witness while seated as
a juror. I stand close to the edge of the jury box – as
if I’m an extension of jurors – on this stage we
call a jury trial. This spontaneously tests the client and
builds juror credibility because the jury sees you’re asking
tough questions they want to know.
Whereas, on cross exam I might
softly question an adverse witness in order to draw out
their true story, instead of trying to intimidate him. I
empathize with the witness, take his side. I, even reverse
roles, even with the stubborn police officer (i.e. it’s
dangerous out there….you don’t want to be reprimanded
for making a false arrest).
Conversely, when I act as a prosecutor
and cross examine an opposing lawyer’s client (i.e.
defendant in a criminal case), I might try to feel the needs of the
defendant – client. (i.e. you’d say anything to
stay out of jail – you don’t want to go back to that
hole.) This same “soft-cross” can be used on
adverse witnesses too.
Simply stated, cross examination can be
done by using the adverse witness as a vehicle to “story
tell” your case – regardless of the witnesses
answers. If told enough times, your clients’ story
begins to take shape.
Certainly you can do a closing
argument in a focus group – in order to tie up all the
lose pieces or evidence, but normally there’s no time in a
three hour focus group. Besides, it’s helpful to let
the jurors formulate their own conclusions, instead of trying to
persuade them. Let them develop their own concepts about your
case. That’s the point of a focus group.
If a closing argument is made, the same
opening statement principles can be used, i.e. talking in the
first person of key witnesses by role reversal, or becoming the
witnesses’ inner voice with the goal of exposing the real
truth to the story.
Most of my focus groups last three hours,
with the jury deliberation occurring the last hour and a
half. Debriefing the jurors takes thirty minutes. (Remember,
you’ve already seen them deliberate on close circuit T.V., so
debriefing can be easy – I further probe the basis for juror
conclusions). This debriefing might be considered the post
act sharing of Psychodrama. It wraps up everyone’s
feelings – so they regroup and go home settled, as is done
with the client at lunch thereafter. Many times jurors
voluntarily stay and express their interests. Some even phone
in after the trial to see how it ended.
CASE
SPECIFIC EXAMPLES:
Many of my criminal cases hinge on a
critical point in time, either before the arrest or during the
trial. Timing, relationships and emotions are fertile ground
for a focus group psychodrama. Below are a few criminal and
civil case examples used from a focus group and from psychodramatic
principals to connect with the jury.
CRIMINAL
LAW:
1.
Jesus S.
Jesus S. is a 50 year old
Hispanic cement finisher and family man who was repeatedly
terrorized by gang member neighbors. One evening, while
buying food at a 7-11 store, for his next days’ lunch, he was
quickly approached by Hugo - a gang member – bully.
Hugo acted loud, aggressive and drunk. When Hugo pointed his
hands (like he had a real gun) at Jesus, Jesus quickly drew a gun
off his truck bench seat, and shot the bully 3 times – in the
head, neck and back – as Hugo spun around from the first two
shots.
Jesus feared for his life, so
he shot – then fled for 6 months. When he returned for
trial it was important to establish Jesus’ fear was
real – to support a self defense argument. This
issue was focus grouped. The entire past neighborhood gang
activity came into evidence.
During our investigation, a
key scene was witnessed by a 7-11 store customer – buying a
pack of cigarettes. He saw the shot gang member stagger to
the front door of 7-11, then fall down on his back.
Immediately, Hugo’s brother squatted down, looked both ways,
and then pulled what the witness felt was a gun off Hugo. The
brother quickly hid the gun in his coat, and briskly ran off into
the dark night. This was done before calling 911 to help his
injured brother! (Which he did do when he returned several
minutes later.) This second issue supports the real fear
experienced by Jesus – so the witness’s relationship
with his wounded brother at the scene had to be focus
grouped.
During the four week jury
trial, the prosecution paraded many witnesses into court, showed
off bloody clothes and graphic photos of the shot man hooked up to
life support tubes in the hospital.
In preparation for the
defense, I visited Jesus S. in jail (a small glass-metal box) and
reenacted his fears. We set the scene with times when the
gang members spilled chicken blood on his porch, scared his
daughters and wife by parading in front of their house drunk
– listening to loud car stereo music – and taunting the
family.
Jesus, then explained why he
carried the gun – because the threats to him and his family
were getting stronger. So, Jesus wanted to protect himself
– which is what he did when Hugo pointed at him (at close
range), at night, in from of 7-11. So, Jesus shot first
– out drew the gang member. This critical scene was
played out when Jesus testified in court.
The third issue that was
tested during the focus group was under what circumstances it would
be acceptable to shoot another person. Knowing this tipping
point helped pick the most favorable jurors.
During trial, the cigarette
witness testified. He set the scene, how he went into 7-11
for cigarettes, heard shots, then exited and witnessed the exchange
(hand off) of the gun from Hugo.
Using the courtroom floor, I
laid down in front of the juror’s box and asked the witness
to imagine I was Hugo the gang member, and show us how the gun was
handed off. The witness stepped down from the witness box,
squatted down, bent over me and took the gun from me, looked around
while squatted down – then went back to the witness
box.
The jury could now see,
using scene setting, my role reversal and the court room stage, the
feelings and story. The jury acquitted Jesus S. on the
attempted murder, which carried a 25-life sentence; and voted 9-3
for Not guilty on the lesser included charge of attempted voluntary
manslaughter and illegal possession of a loaded gun. His case
then settled. Ultimately, it was the investigation and time
spent with Jesus S. and his family that helped me to identify key
issues.
2.
Maurice J.
A second story involved
Maurice J., a black Vietnam veteran, who was charged with caring a
loaded concealed pistol into a karaoke Piano bar, and then driving
away while under the influence of alcohol.
Maurice, in preparation, told
me about his Vietnam experiences, including carrying a wounded
friend on his back, then jumping off a cliff into a river in order
to escape Vietcong chasing and shooting at him.
He even showed me black and
white photos of piles of bodies and body parts. After that, I
believed the story that lead to his arrest. His story was
that he walked around his house and yard with a gun – because
he feared he would be shot in his poor neighborhood where there
were random gun shots ringing out at all hours. Gunshots
caused him to flash back to Vietnam.
During trial, the government
pitted a young black prosecutor against Maurice J. and exclaimed he
scarred people in the piano bar when he raised him arms in a
Karaoke song crescendo, thereby exposing the loaded gun tucked into
his waistband. When the crowd gasped, Maurice J. exited the
bar, and started his car to drive away. The officer said he
saw Maurice backing out of the parking space.
Having prepared, I knew I had
to dispel the threatening image of a drunken black man with a gun
in a crowded bar. I had to humanize Maurice J., if not for
the case, for sentencing after conviction. This was a key
issue in the case. We were forced to trial by a stiff plea
bargain offer by the prosecutor.
So, Maurice J. took the stand
during trial and set the scene of his past Vietnam
experiences, the photos, and his rough neighborhood.
Practicing this testimony was a second issue in humanizing
Maurice. Having practiced his Frank Sinatra- Karaoke song, -
he said he was excited to sing in the bar and just forgot his
gun. His gun was a part of him. Thus, he had no
intention of carrying it into the bar, he just forgot.
Moreover, he went into his car – to escape the angry crowd
– but he didn’t drive.
While testifying, Maurice J.
actually sang his Sinatra song to demonstrate he had
a clear memory and balance – which is inconsistent with being
under the influence of alcohol. Maurice sang in court like he
did the night of his arrest.
The jury acquitted of DUI and
convicted on the gun, but brought us cookies and flowers after
their verdict. They were not afraid of Maurice J.
Neither was the Judge, who gave him credit for time already served
in jail. No more Jail. Months later, the Judge commented to
me, “What was that song Maurice sang? I really liked
it.”
PERSONAL
INJURY:
1.
James C.
While riding his bicycle one
morning, James was hit by a car, driven by a motorist on heart
medication – that had a seizure.
Luckily James C. was not
severely hurt, but he did sustain sever bruising and soft tissue
damage. He could not service his electronics customers while
on sales calls. After being bedridden for several days, on
pain and anti inflammatory medications for a few weeks, James C.
slowly recovered.
During his recovery, he lost
several thousands of dollars worth of sales in his electronics
business – of which he was the sole owner and
employee.
Of course, the insurance
company aggressively set out to prove James was a malingerer, and a
fraud – despite eye witness testimony, photos of his
extensive body bruising, sales track history and medical evidence.
James felt like the accused – instead of the innocent
victim. I had to address this issue as it affected
James’ testimony and persona.
Consequently, James had a hard
time answering questions during his deposition. Trial was
quickly approaching. I knew that unless James could answer
the posed questions in a straight-forward manner, he’d suffer
before a jury.
So, I hired Sylvia
Israel (CP) and we did a focus group in my office. During
the warm-up phase, Sylvia discovered James had lingering childhood
issues where he was accused of lying. As an adult, James
defensively over stated answers to simple questions out of fear
he’d be labeled a liar. He lacked the spontaneous
confidence for trial testimony. Now that the issue was
spotted, we worked on how to remedy it.
After Sylvia’s warm up,
and James new insight, he was able to withstand a vigorous cross
exam and speak extemporaneously – and credibly. This
lead to a favorable focus group evaluation. James’s
confidence swelled, and he even volunteered as a mock juror in two
other cases, one criminal and another civil. Interestingly,
James’ conservative side was exposed when he sat as a juror
on the criminal case. As his trial attorney, I learned about
another side of him that had little tolerance for perceived
exaggeration.
I also learned I needed to
visit his home office and garage where he stored boxes of
electronics up to the rafters. These were the boxes he could
not carry and load as a salesman while injured. This last
issue helped tie the case together and explain why James lost
money. This issue came out more vividly once the focus of the
case moved past James himself, to his evidence.
James’s case came alive
while we waited confidently for the case to move to trial, where we
were finally able to settle for a fair sum. He and I
developed the courage to try the case if we had to… sensing
this, we held out for justice.
2.
Dennis D.
Dennis D. was an aspiring
triathlete. He moved from Minnesota to San Diego in hopes of
qualifying for the triathlon Olympic trials – then to start
his own personal training business.
Though a focus group, I
learned Dennis got teary eyed and choked up when he had to talk
about his loss – after being hit by a car on a bicycle
training ride.
Dennis’s trial was
created when the insurance adjuster told Dennis, at a settlement
conference, that he was not important until he hired a
lawyer. All Dennis D. wanted, was to be treated fairly by
AllState.
The bigger problem was that
AllState made an average settlement offer, and Dennis had
healed bad knees from a pre existing Navy injury, and two
other prior surgeries. So, he appeared to have is an
aggravation of a pre-existing knee injury.
We did a focus group with
Dennis as protagonist. He told his story and I learned of his
dreams. Dennis also told the mock jurors how he paced
his recovery – so he could race in the Olympic trials –
but couldn’t. Then the light went on for me. One
big issue, was spotting his motivation for athletics.
During trial Dennis took the
stand, after several of his coaches set the scene – as
a strong, yet safe bicyclist and triathlete. The second issue
was convincing the jury during the scene setting that Dennis was
passionate about triathlon. Dennis then told the jury his
story. Dennis explained that he lost the chance to compete in
the Olympic trials, but that his dream to be a personal trainer was
alive. He also explained the he had to gain sports credibility with
his race results. He explained that his results were damaged
because during the San Diego International race Dennis took the
lead on the swim, bike and run, but halfway through the run
(leading, an international field) – Dennis stopped.
Everyone was surprised. The captivated jury gasped.
They felt his disappointment.
Dennis explained he
didn’t want to press his comeback too hard. He was
following doctor’s orders. He choked up and became
teary eyed – then looked down at the witness stand to
maintain his composure.
Due to re-enacting the race
that lead to his real heroes’ journey – he
involved the jury as spectators. They were rooting for
him. This gave the jurors decision meaning. They
awarded him five times what AllState had originally offered.
This bought Dennis time to train – and to breathe life back
into his dream.
How to finance the cost of a Criminal and Civil Trial
Psychodramatist:
Because we are guaranteed the
effective assistance of counsel under the 6th Amendment
to the U.S. Constitution, we are entitled to reasonable ancillary
fees in a criminal case to help the trial lawyer and client.
While I have yet to succeed in applying for and gaining funds
– I believe certain cases warrant funding of a
Psychodramatist and focus groups. I would hope this area
could be aggressively investigated and developed on a national
level.
The process simply involves
the trial attorney filing a motion (and a sealed declaration)
explaining the benefits and good cause for funding. Should it
be denied, the government risks the reversal of a conviction
– an even more costly consequence. In that case,
it’s hoped that a sliding scale payment program or services
for free are offered the client.
If corporations, and the
wealthy can afford focus groups and Psychodramatists, why should
the indigent be denied equal protection and effective
assistance of counsel? Legally, the court can appoint an
expert to investigate and testify, so long as the compensation is
reasonably fixed. California Evidence Code
§730.
Also, legal assistance has
been defined as support services including medical and psychiatric
exams – California Penal Code §987.8(g)(1)(2)
Moreover, an indigent
defendant represented by private counsel may not be required to
accept the services of the public defender in order to obtain the
above described expert services at public expense. These fees
and costs are proper items for compensation by public funds.
Taylor v. Superior Court (1984) 168 CA3d 1217.
Even if a clients fee was paid by family or friends, it was not a
bar to an award of public funds. Anderson v. Justice
Court of San Benito County (1965) 99 CA 3d 398.
The complexity of the case is
a factor in the courts ruling. Keenan v. Superior
Court (1982) 31 Cal 3d 424.
Recently, in Tran v.
Superior Court (2001) 112 Cal Rptr. 506, the 4th
district court of appeals in California decided the lower trial
court abused it’s discretion in failing to provide ancillary
funding for Leslie Abramson, Esq., defendant’s retained
counsel, despite having paid an attorney fee of nearly $300,000.
(Ms. Abramson handled the Menendez brothers murder trial)
Payments of an attorney retainer in a serious, does not trump the
sixth amendment guarantee of the accused rights to ancillary
services.
In a civil case, often
psychodramatists are given a written lien signed by the client and
lawyer – as a charge against the award. Predicated on a
successful recovery, this assures payment when the case
closes.
Psychodrama and Focus Group Services in the United
States:
My hope is that the use
of Psychodramatic and Focus Group techniques are economically
available in the legal community. To that end, here are a few
resources.
Psychotherapy and
Psychodrama:
1.
American Society of Group
Psychotherapy and Psychodrama. www.ASGPP.org ,
ASGPP@ASGPP.org
Contact ASGPP for a list and reference to a local
certified Psychodramatist
in your area. They have
a nationwide list of reasonably priced professionals.
2.
Richard L. Duquette, Esq. ,
(Trial Lawyer and Focus Groups) www.911law.com
Electronic Focus Groups:
As technology improves, I
believe the cost of hiring a top notch Psychodramatist to assist in
a focus group will become easier. With the advent of video
conferencing, it’s possible to do this. From jail, a
client might even consider calling into an existing focus group and
interacting with your jury. Of course this assumes proper
legal counseling to protect against self incrimination. It
would seem only fair that persons incarcerated also have the same
case preparation opportunities as those who are free on bail.
This area needs further exploration. One thought would be to
have an attorney/client meeting room with confidential video
conference capacity.
Consumer civil trial
attorneys, civil and criminal justice organizations might consider
making such a meeting room available for their
membership.
Conclusion:
The use of Psychodramatic
techniques in a focus group setting helps identify the trial issues
so the focus group experience comes alive. This increases the
chances of a favorable jury verdict and justice, as biases are
uncovered, explored, understood and faced with
awareness.
This article can be copied and distributed without
violating the authors copyright protections, so long as it’s
done with the intention of helping injury victims or the criminally
accused. This copyright protection extends to the following
attachments:
1.
The criminal and civil case jury
focus group questionnaires.
2.
The client and family member PTSD
accident evaluation
questionnaires.
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